I am an mtn contract customer on a R299 top up contract. I have recently updraged. I picked the Samsung S4 mini deal from the y'ello deals brochure (R299 for R200 airtime, 20 sms and internet bundle, with 150 bonus bundle advertised for this month) Firstly they did not have the phone in stock, the ...
MTN listed me and I've been pleading with them to take me out of there and the is no head and tail about it. I was in a contract with MTN from 2009 until 2013 February, then I moved to prepaid and I was blacklisted in May 2013 then I asked Y am I blacklisted they said I didn't pay my last ...
I applied for the above deal (upgrade) at the beginning of the month and up to date MTN is yet to supply me with the phone and gear. Every time I phone I am told that we expecting stock within the next 3 days or the system is not allowing them to order. I have phoned a lot of MTN shops all over ...
I changed from vodacom to mtn because I was told by mtn that I have full 3G in my area where I live. I battle constantly and sometimes will have full signal but mainly it sits on edge, I phoned the call centre from my cell which is another network because mtn doesn't seem to be great in my area, ...
So much for escalation! A week and a half after MTN responded on Hello Peter - the matter still remains unresolved and my account shows me to be over R7000 in arrears. Other than the response on Hello Peter no communication from MTN has been received. Weekly calls lead to a dead end in the call ...