Once again I am having to hold on forever and a day to query my MTN account!!! I first of all have to endure the useless automated system and then listen to ads for Std bank which I have no interest in!! And this while I need to speak to a "person" regarding a query on my account!! Please ...
Hi I have attempted on NUMEROUS occasions to cancel my insurance. Firstly going into any MTN outlet and requesting to have my insurance cancelled only to be told that I need to contact them via my cellphone on 083 123 6084 or a consultant picks up one of their phones and calls on my behalf??? ...
I have a contract with MTN and it has only been two months, I currently have the contract with me and it states I am being billed for 300MB and LTE for 24 months. R400 each month is being deducted. so far i only receive R100 airtime and 25 sms's, When my contract clearly states i should be getting ...
How can there only be 2 people helping if there is a long queue of people waiting to be helped. They go to the back of the shop and stay there for a long period. I stood in a queue for 45 min that wasn't really moving. This happens every time. Either they need more people or Mtn needs to open ...
My cellphone kept rebooting and the camera stopped working, it was still under warranty when i took it in 2 September 2013 and i was told to buy a new cellphone as apparently their was physical damage to the phoen. I have the phone and proof that there is no such damage. I need the phone for ...
The complaint is in relation to cell number 071 8798776. This number was upgraded in August 2013, to a R299, (MTN 200 contract), with a Samsung S3 handset. Ever since the upgrade I have witnessed huge discrepencies in the way I have been billed. I have on numberous occasions called the MTN call ...