I TOOK AN INSURANCE COVER WITH MTN ON THE 21/11/2011 FOR A BLACKBERRY, NEVER MISSED A SIGNLE PAYMENT ON MY PREMIUMS. 18 MONTHS LATER I TOOK AN UPGARDE AND LEFT THE BLACKBERRY ON COVER, I CALLED MTN AND INFORMED THAT I WILL KEEP THE PHONE INSURED BUT NEVER TOLD ME THAT IT WOULD NOT BE COVERED, THEY ...
I upgraded my contract in October with the 808 call centre. Everything was done successfully and I was assured that the phone would be delivered in 5-7days. On the 5th day, no delivery and I called and was told that the phone had not been sent to the courier. On day 7 I was told that I will ...
I only got a call today since the 5th and the phone is still not working. I took back he phone to MTN repair in Midrand Monday ad as it had a scratch on the screen which was not there when I took the phone before, they are saying the phone is now out of warranty and I must pay. The scratch happened ...
Hi Need to bring to attention of all MTN users that telecommunication company which isn't contacting it's customers If they have problem by calling them is ridiculous. I have letters from the attorneys but no one call. After 5 years with them and 15 contacts. They hand over Me for R 588.80. This ...
My phone is blocked and, all i need from mtn is a puk no.is that too much to ask!!! my husband phone twice already spending 20min on the phone both times and he received no service, then i sms from a friend phone to retrieve a puk and still i heard nothing!! what am suppose to do in order to ...
I reported a billing issue on Hellopeter last week.. Received feedback via Hellopeter stating the following "The matter was escalated to our billing division and stated that there is no records of the sim card reported or a sim swap done on the number 0833797933.". I have the new sim card ...