I bought two I-Phone 4s 16 Gig handsets on the 5th November 2013 via the MTN shop online and money was deducted from my account, two days later I called the "online shop queries" to inquire as to when i should expect delivery of my handsets, and a consultant by the name of Lungi told me ...
Last month I posted a complaint about MTN. Basically, MTN unilaterally changed my contract from capped to uncapped without notifying me which resulted in escalated data charges. I was contacted by Warren Slabbert who was unable to resolve my query and just kept telling me that I used the data and ...
I upgraded my cotract on the 13th of October 2013, my free minutes and data and free sms's are suppose to be updated on the 12th of every month up to now I haven't recieved anything. I phoned yesterday at 08h49, I was told a complaint was logged with the technical department and will be sorted out ...
I called MTN today and spoke to a lady by the name of Sithembiso regarding where my airtime was going. She told me of a service that I had not subscribed to from and said they have been deducting R20 a day from my airtime for ringtones and wallpapers. Smartcall solutions is the company at [URL ...
I opened a new contract with MTN on the 11/10/2013 and since then i have not recieved the airtime/bundels that the deal includes i have went and called the store numerous times and was told they would sort it out for me but even now i still havent heard a word from them notifiying me of when i ...
When I signed my cell phone contract with MTN I signed that I would get R100 25 SMS's. No data bundles were included because of BIS being paid for by MTN. This contract was signed early 2012. Yesterday I accessed the internet (facebook) without airtime on my phone, having no problem browsing. Today ...