I have sent emails from when I have had the phone requesting insurance and a top up option, I was told it would be loaded. Nothing has been done! my bill is now over R3000 and I have been told I cant put a limit on my contract or have a top up option.? I am fed up and have not been assisted once, I ...
Morning, I desperately need Veronica to phone me with regards an incomplete contract cancellation. I DO NOT HAVE AN MTN NUMBER ANYMORE. I NEED HER TO PHONE ME ON THE FOLLOWING NUMBER URGENTLY: 0826000480 My former number when I had a contract with MTN is: 0736769653 (incase you need to search for ...
This has to be some of the worst service if have ever received from a cellphone service provider. On the 21/11/2013 my monthly airtime got added to the airtime and data I hade left and on the 22/11/2013 I was left with R1.00 and o.ooMB left. I then phone MTN on the 22/11/2013 ref nr for call ...
I had a query since the 4 of November regarding the way I was billed on my account this month. I've been calling the customer service and going in store to get answers but there is nothing concrete from anyone. you are about to debit at the end of this month with out solving my query. ...
I have placed a complain 4 weeks back & i was told my matter has been resolved by Veronica, BIS will be cancelled... that is why my installment is high. I am still sitting with an incorrect debit order amount of R478 instead of R400 from June until today. I need refund from June until november, ...
I TOOK OUT A Z10 BLACKBERRY ON A MTN CONTRACT AT NO STAGE DID THE SALESMAN TELL ME THAT THE PHONES SOFTWARE UPDATES ITSELF, IF I HAD BEEN TOLD THIS I WOULD NOT HAVE TAKEN THE BLACKBERRY, NOW IN A SPACE OF ONE MONTH THE PHONE HAS UPDATED 4GB AND IM GETTING RIDICULOUS BILLS. I FIND THIS UNACCEPTABLE ...