Shouldn't MTN service be the same the whole country over? on sunday 17th Nov i experienced "No Service" network issue, i called MTN 808 number on monday, the lady asked me to remove my battery (after telling her it is an iPhone 5) and sim for 5 mins. If that doesn't work i must take the ...
Had a contract for 23 months for an iPad with MTN, which i am also trying to cancel now. Never had a problem with payment as payment was via a debit order off my credit card. However, MTN stopped debiting my credit card around June/July this year, and blamed it on my credit card changing which is ...
I got a phone on contract on my annual upgrade a few months after i got the phone it stopped working, i took in for repairs and a few weeks later they told the could not fix it or give me a new phone. it me off cause am still paying a phone thats broken and they claim it stopped working due to ...
FOR THE PAST FEW MONTHS MY CELLPHONE ACCOUNT HAS BEEN EXTREMELY HIGH. WHEN I QUERIED THIS WITH MTN I WAS TOLD MY INTERNET USAGE IS HIGH HENCE THE HIGH BILLS. FIRSTLY FORM 8 TO 4:30 I AM LINKED TO MY COMPANIE WI-FI NOT BY MOBILE DATA OR MOBILE INTERNET SO WHY AM I BEING BILLED FOR THIS. SEONDLY I ...
Dear Wenzile Unfortunately I don't seem able to respond to your comment on my complaint (ref: 2952995). I wonder if you took the time to read my first complaint which clearly stated that the sales comsultant failed to mention that the phone can only be returned if faulty. Furthermore, you clearly ...
On the 12th October 2013 i took my six months old Samsung Galaxy S111 for Repairs at The Glen branch, for it was and still frozen from the welcome screen, it was checked at the shop level and tested the result i got was it was a software problem, they had to book it for repairs. they never bothered ...