MTN contracts can only be cancelled by calling the call centre, there is no other way. First you have to deal with the rude call centre consultants, whose attitude worsens when they hear you want to do a cancellation. Then they transfer you to the cancellations department, because they have no ...
Started with me going to Rosebank to get the Note 3 gear. After not getting anything not even a call from Rosebank for about two weeks I found at that MTN in Eastgate had stock. A lady named Henrietta helped me and insisted she will try to push it through same day 10 November. After the system was ...
You guys are failing me, i asked that you check my airtime usage because almost immediately after I load airtime it vanishes. I have bought aritime without going on the internet. I make that one call and it still vanishes, Im not trying to score free airtime here but I am asking you to investigate ...
I have escalated it to the manager that I am not happy that they have told me that there's physical damage to the phone because I could not have done such a thing I even have the micro sim for the blackberry q10 which the store gave to me uptil now the manager has not come back to neither as the ...
I've asked for my account to be cancelled on 13/09/13. I've sent the request via email along with my ID and account info from the email address I have on my profile at MTN. I have been billed for the service each month since. I have sent several emails to "CustomerCare" since and have not ...
MTN contact centre 0831808 is down!!! Tried calling head office on 01191230000, they say they also cannot get through to them, but no one there can help me so I must call back. Tried calling the call centre again and i finally get through and as i am selecting the prompts the call cuts. How more ...