I am extremely getting tired of MTN and its lack of service. Last week is was dealing with MTN regarding bad connection and lack of trained proffesionals, now the MTN problem persists. On Thursday the 21stNovember, i called the MTN in Southgate mall due to incorrect billing on my contract card, a ...
I have logged an insurance claim form dated 04.11.2013. Since then I have faxed the same paperwork 7 times with no confirmation received on progress of claim. I have wasted much time visiting there retail branch in the Picbel Parkade Mall. Although the service level of the consultant assisting me ...
More than a month ago I was robbed & lost my cellphone in the process. I never got a chance to swap my old number:0735460134 as we were preparing for a funeral at home. On wed the 13th I called the call-centre for a simswap & I spoke with an Andile who told me I got the security questions ...
Have a contract (data) with mtn for internet. Branch at Walmer Park cannot help. have been told to phone 0839001212. they are not interested or too ' don't care ' to assist. 99 % of time I don't have internet or is on MTN EDGE. A snail is quicker than '' EDGE ''. REQUESTED to be changed. why should ...
I have just wasted 3 hours of my work struggling to get online with Mtn. I complain and complain and complain and your stuff just stays bad and bad and bad!!! Who will pay my salary? Definitely not u! This is a 7.2Mbs stick and i keep on falling to edge and i keep on losing all my connections ...
I have been battling for 5 months shoved from pillar to post spoken to at least 12 different call centre agents, received a hundred different call centre references, and to date my upgrade has still not been finalized. It has been excuse after excuse and the current one is that they cannot find a ...