My utmost disgust goes out to the lack of assistance from the Mtn Legal department, On enquiry of payment for my account I was told I was in credit of R193.00 since Aug 2013 due to extra payments made. After paying the amount due for this month (Nov 2013) upon application of a loan I was declined ...
Last week I went to MTN in Northgate to get more info on how to blacklist my phone and was helped by the Store Manager who was beyond rude and did not acknowledge that I was in distress. Today I called MTN Cresta Mall and asked if they had stock of the Samsung Note 2 only to get a response that ...
I ordered a phone online from mtn and the girl who assisted me was Danell. my contract was approved after a few days n i was told that i will get my phone on the coming monday. the driver brought my phone on the monday at work and could not get hold of me as i was in a meetng at the time. he then ...
I cancelled my contract about a month and half ago. All i want to do is pay the cancellation fee of R 924.85. I want to know when it will be debited or i want to pay it manually. I called MTN (Nazeema Soeker | Corporate Sales, Support, Business Operations, Phone: 27 21 401 7302) and the lady ...
I have a credit due to me of a R1000 I called the call centre 1 November and was told that all will be sorted as the supervisor made a note, a debit went off @ the end of November again, i called the call centre (808) on Sat 30 Nov and the agent that helped me said that she would send a mail to ...
Hi. On 14 November 2013 I purchased a 24 hour data bundle through the Mtn loylty points. I started watching alot of youtube videos after i received a message stating that I have bought the bundle and my points have been reduced. I watched alot of videos which I would never have done if I kew that I ...