AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Non Existing Contract Package | #277990

Mtn
Non Existing Contract Package

I am Extremely highly disappointed at MTN, I went to the MTN Online Shop and i saw a package for Sony Xperia Go Black - MTN Anytime 100 Top Up @ R189 PM X24. and it says The deal will end in 10 days, 23 Hours and 22:54. i applied for the contract online. Firstly no one contacted me back to tell me if the phone is available or not. I went into MTN @ Campus Square in Auckland Park and the guy who was helping me referred me MTN in South Gate or Cresta as they do not have that Package in the shop, i tried contacting the numbers for both shops but no one answers because i was avoiding to go in the shop and get further disappointments. So I called their Call Center and spoke to Granny and she told me she has never seen that package ever and never sold it. what makes me angry is that i have to buy that specific phone for my brother and that package deal was great. but for them to tell me it does not exist? why is it even advertised if it does not exist? i have 2 contract phones with MTN but after this i have a good mind of cancelling them. I am so livid right now. I need to know why is it advertised when it does not exist. Talk about false advertising.

Date:

Company: Mtn

Country: South Africa   City: MTN Online Shop - MTN Di

Category: Telecommunications

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