I find it interesting that the Retentions department are all at lunch, leaving no-one to retain their "valuable" clients today. Likewise, the MTN twitter line has not responded to messages sent to them. And the branch I've ordered my product from is... you guessed it, offline on their phone number! Service? I'd love to help them understand the word "service".
I was trying to find out why a product ordered on Tuesday and promised within 48 hours wasn't delivered. I don't need to know. I have my answer: we're too big to care. it up and take what you get. Thank-you, MTN, for showing us how valueless we truly are to you.
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