I have given up trying to read the captcha code. It is completely illegible and the audio sounds like a drunk martian. What set this up? Are you actively trying to lose customers? ...
I arranged with Zuki for Intrnational Roving for my mobile on holiday in Europe. I was told it had been done, and have the letter from supplier to prove same. Upon arrival... no service!! To make matters a whole lot worse, I had a biking accident 8 hours after my arrival and broke my knee, ...
I upgraded at MTN Brits at the beginning of July. My first Samsung Galaxy S4 had an out of box failure and was replaced. 6 weeks later my new handset would not make or receive calls and gave the message 'Not registered on a network'. I took the phone to the shop and they sent it for repairs. After ...
I received a sms from MTN 26/11/2013 my services has been suspended at 9:50, then at 11:15 apologies for incorrect suspension & my services reactivated again. I can not have this mistake made, as it is my only cell for emergencies & work. I requested itemised billing 4 December 2013 that I ...
We use prepaid MTN SIM cards in telemetry devices. There is no human access to the SIM cards, yet at least once a week, we detect that a SIM card is using up airtime too fast. When we investigate, we find that it has been subscribed to some sort of service (e.g. dating, ring tones, etc.). MTN ...
My new phone was scheduled to arrive on Friday 6th December, and my number was to be ported out when I received the phone. No sign of the phone by 4 pm, so I tried to phone the courier. Only to find out that my service with my old service provider (Nashua Mobile) had been suspended. When I got home ...