IMy Samsung crashed last week wednesday as all thing break this was not a problem. I then took it to the centurion mall Mtn where I work and everyone was friendly and helpful. My problem is that now it is Monday and I have no idea where in the system my phone is and I am leaving for Italy on friday ...
Good Morning I spoke to faith last night @ about 22:20 about why recharge barring she was very polite and willing to hel this was the 1st time i called MTN and received such service. She is an asset to our company and deserves a token of appreciation. She knows what customer service is. ...
In 2011 I opened a contract with MTN SP for a 3G 3gb uncapped data plan that came with a dongle. Because the offer would only last as long as the 24 months & thereafter would discontinue, I emailed my written notice to terminate the contract a month before it was due to end/upgrade. I did not ...
Saturday morning early my service was suspended by MTN. I was on a topup 100 contract that finished in November, leaving my sim as a normal prepaid account. I had an airtime balance of close to R100 left on my phone. At 6 am I was still able to send text.By 8 am I was no longer able to text, dial ...
I purchased a nokia lumia 620 on contract. the model has a manufacturing fault with the ON button. so when mine broke i took it straight to mtn, at mtn i wrote where it was broken and the screen was worn away a bit so they told me to put that down as well. a week later they tell me to collect the ...
In this past week I had to upgrade two of my contracts. I was pleasantly surprised by the new-look store, it looks wonderful, but on month-ends it would probably be a bit too crowded for me. I would like to compliment Masabata Gladys Modise who helped me with a smile. She made the process as ...