My contract services were suspended and i tried calling the Clearwater branchs with no answer as well as with the Westgate branch. i tried calling 808 and go tput on hold. i called head office at 011 768 0314 only to be told very rudely by the lady who answered that i HAVE TO PHONE 808 and wait ...
My phone was about 3 weeks ago. Its a contract phone, I phoned 808 immedietly to suspend my account, but now its a hussle for me to do a sim swap. I am being thrown from pillar to post. Yestersday I phoned the customer care and I was told to go to MTN store. To my amazement, they wanted me to pay a ...
What happened to everywhere you go? I never have network at home yet I bought a new phone in order to access the Internet but mtn is failing me as I always get the Edge network and only when I'm in town that I will connect on 3G. If I knew about this I would have been with another network which the ...
On the 4th of decemeber i paid an outstanding balance on my 3g dongle contract. i visited the mtn dealership in pavilion and the assitant advised me i owed a sum of R850. i paid the amount. i also verified this amount with my MTN ISP dealer who does corporate deals with my company. i was applying ...
I signed up 6 weeks ago for an upgrade contract Anytime 350. Data included is supposed to be 350MB R150MB, i.o.w. 500MB per month. I received a 150MB "bolt on" on 2 Nov and that was it. I have been querying since last week Monday why I have not received all the data, plus the new months' ...
I recently was let go at my work place, not being paid salary for the past 5 months. ( That's another story) Whilst I tried the best I could, accounts got behind, my MTN being one of them. After receiving a final notice due to 2 months payments being missed I contacted MTN via email to arrange the ...