I previously wrote a report on Hello Peter about an issue with my phone repairs. The complaint was responded to by a person named Mantoa (reference number: REQ:2939998) stating that Northgate management would contact me regarding a way forward to solve the problem. It has been two weeks and i have ...
Good day Please can I be assisted with the previous query posted as per the below link, https:///mtn/complaints/incorrect-billing-no-feedback-in-15-days-1264104 as it is now over 30 working days and I need to understand the way forward. I require an urgent response to my query. Regards ...
I have had my Sony Z about 3 months and had found a pouch for my phone so doesnt get any damage to it for it is such a expensive phone and when taking the phone out to take pictures i saw a crack on the back of the phone that comes from th einside of the phone to the outside that hasnt come through ...
I lodged a query on thi site two weeks ago, but I still await assitiance. I cannot believe the service levels of such a huge National Service Provider!!! ...
Last week I aplied for a new contract online. I never received any feedback. Okay fine, then I mailed the "customer careline" just to say that would like some feedback on the application. I receive an email back from someone saying they're sorry for the delay. I must contact MTN's sales ...
I wrote a report on [URL Removed] on 22 November. I got feedback from MTN on the 28th to say that someone will contact me. It's now the 9 Dec and nobody has contacted me. Original Complaint: I took out a 3g uncapped contract in August 2012. The reception at my house was so bad that MTN had to ...