MTN has suspended my service without warning during my busiest business period I am a small business owner and this is my business phone, they simply disconnected my entire service without warning, when i try and call any number then it says your service has been suspended and when i try and call ...
My Account was suspended without me being notified, i only realized recently that my account was suspended when i wanted to use the internet. I did not receive the statement of the account nor was i informed that my account was in arrears. All along i thought that my account was up to date because ...
I received notification via e-mail of amount due on my mtn account. November account increase to almost double. I awaited my itemised billing and never received this. Contacted MTN who advised it will be e-mailed. Today i received a bill for due payment to alsmo 3 times what i normally pay. I ...
Good Day MTN I am getting billed on account No: A1735554 for Content Charge. I am not getting through to your headoffice as I am getting asked a pin (which I did not set up!) and when I press 0 to be transferred to a consultant I get cut off... I want this content charge to be stopped! This is ...
I applied for a new contract iphone 5c on November 28. It is December 9 and I still have no phone. On 2 December my application was approved. But my number cannot be released. Every time I go to the MTN store I have been met with excuses and no follow up calls. I wait at least half an hour before ...
I went to this store on Sat December 07, 2013 to pick up my phone and initiate a sim swap as i had lost my phone. I was assited by an African lady who was very well informed and I had to make a decision about the phone I wanted to take. 30 minutes after I returned to the store to take my decided ...