Please help me to understand the cellphone repair policies My Blackberry Z10 went dead after 2 months, sent in for a warranty assessment, and 8 days later replaced by new one. When they opened the new one in the store, it was also faulty, out of the box. Now I was told that the support process is ...
I have had my prepaid SIM card for more than 4years and when i got a contract phone with MTN i started using the prepaid SIM on my 3G modem, thus i only load bundles on the SIM and transfer loyalty points to it to buy data bundles, i have not loaded air time on it for a very long time, i cannot ...
I'm a long time MTN customer, two contracts were taken using my name in MTN, I only noticed a huge MTN bill out of my account in October 2013, Im not even sure how long this has been happening. I reported the matter to MTN and I have to submit affidavids and other docs In their deparment a ...
I Currently own a samsung S4 with MTN since July this year upon my upgrade, now The mobile seems to have a factory fault as it just restart s itself every time and never powers on unless charged again, now the problem is that since My device is insured I need to book the mobile in for repairs so ...
I am currently under debt review and requested a settlement letter from MTN legal on the 08/11/2013. I got an automated email informing me they will get back to me in 25 days. Today is the 09th of December 2013 and still nothing yet. I simply want to settle the account yet MTN is not getting back ...
Must I cancel all my business with MTN before someone there starts appreciating my business? If you too incompetent to attend to my gripe, please let me know and I can find an alternative provider. Truly disappointing after so many years of being an MTN client... Tupana Malatji is the most ...