My contract was expiring in December 2013 and I called MTN a month ago to cancel this contract and they even gave me a reference number for the cancellation but still till today the contract is not cancelled. Everyday I sit hours on the phone with mtn to try and ask them why they not canceling my ...
I phoned MTN contact Centre on 13 Nov to upgrade to a new phone and package.. they promised to deliver my phone within 5 to 7 days but I haven't received it yet. What surprised me is the fact that they took money from my bank acc for the phone that is not in my hands!!! I phoned them on the 3rd of ...
I had to have a SIM swop done due to my handset being lost. I received my new sim on the 7th of December @ 16:33pm. I was told that the sim card is usually activated within 2hrs - 24hrs but because it was the the weekend, that it was possible that it would only be activated on Monday. I made 3 ...
Not sure how to make a long story short but I'm going to try... Basically went for my upgrade at - MTN Tygervalley - close to the end of last month. Round about lunchtime on a Friday. Took a bigger package (from top up 200 to 500) too because I SPECIFICALLY asked the guy helping me if I can buy ...
I decided to check up on how far my contract with tablet is so that I can change my contract into a data only contract and get a Macbook with FNB. the salesperson informed me that I was due for renewal for a couple of months already and MTN should have notified me. I accept the fact that it is my ...
I received my card on Thursday 5.12.2013 I was told that after me notifying them when to activate my sim on Friday it will be done. It was apparently activated on Friday. On Saturday I still had no signal, I went to the melrose arch Mtn store where I was told that my sim was not ricaed, still no ...