Mantoa your response that an affidavit is required when doing Sim swop with ID in-store does not make sense and is false. My partner did a sim swop in one of your branches in Pretoria without an avidavit but after having been identified with ID. You seem to be as clueless as the people who helped ...
Good Day! I would just like to thank the friendly callcentre Agent, Thato Ghadebe for the awesome service she provided as she assisted in Blacklisting my handset which I found 2 be a pain as none of the other consultants could link my IMEI to my cell number. Thato promised she would try and sort it ...
My cell phone was from my home. I discovered that the phone had been, when I received a large bill from MTN .The phone was a secondary phone which had been giving trouble and I had put it into my bedside drawer. I immediately had the SIM card blocked and the phone blacklisted when I discovered that ...
I went in to the mtn repair centre in midrand to take in my samsung tablet as it was not switching on. They could not pick up the tablet on their system even though the tablet is on a contract with MTN. Instead I was told I would have to pay for the repairs. I told the lady that I will not pay as ...
I received an sms requesting that I change my banking details as my CR card was going to expire. I was told by the call center that I should do so via the MTN Active site and if done in the next few days I would be fine. I did so as soon as I got off the line and received email confirmation of the ...
I opened a new account with MTN the end of October 2013 I waited a week for any response as to wheather I was approved or not After being approved I went in to fetch my phone Then MTN didnt rica my phone It took them 2 weeks to RICA the phone, after I had to phone them every day eventually Rica was ...