I am having the contract with mtn and applied additional contract, MTN they told me they are waiting for approval for account number from yesterday for what??? i believe i am paying MTN every month ...
I would like to echo my gratitude and say a big THANK YOU to Thapelo and Virasha for going the extra mile in both customer service and resolving my issues from the get go. Whenever i escalated any issues experience through the call centre both these individuals went the extra mile to expedite and ...
I have taken out a contract from you in June - I switch from a staff sim to a contract. I have not been billed correctly once. I have not received my data bundles. So what I am going to do now is to stop my payment to MTN seeing as that you have broken out contract and agreement, I am paying for a ...
I am for about 14 years a loyal customer of MTN with the same number (first 12 years consecutive 2 year contracts), a small while Prepaid with the same number and now again a new 2 year contract on the same number. On 19 September 2013 I logged an official request at the 808 MTN Helpdesk to have a ...
I took a new phone blackberry 9720 on Friday the 06/12/2013. and when i came back with the phone on the same day within 2 hours it gave me the problems, it started to freeze, until i took a battery out then it works. on the following day it did the same thing and i phoned the shop and spoke to Sane ...
I went to MTN Eastgate to open a new contract. I currently have 8 numbers on my name. No one calls you from the Store to give you feedback. You have to constantly be behind them. They never ever answer their phones. MTN Call Centre can't help you. Very very bad experience at the store ...