My phone has been damaged due to handling, and i am unable to reach the MTN SP Insurance call centre, i have tried on numerous occasions to get hold of them telephonically and i have sent them numerous e-mails as well, this is absolute RUBBISH, i would like to know what I'm paying for if i am ...
My name is Nodumo Diko. I bought my phone on contract through MTN DSP and sales consultant was Baratoa. On 26 November 2013, the phone was delivered at my residential address through courier company called RTT. Delivery man delivered the phone at 19h50. He came inside and I provided him with copies ...
This seems to be a common and frustrating problem among MTN data package contracts. I've been among the many disappointed MTN users to be charged for packet switched data calls. On checking my data bundle, I noted that there was still a balance of data at the end of the month. This has occurred ...
My MTN cellular contract was approved on the 3 June 2013 and I was informed that I would be charged R199 plus the pro-rata amount on the 13 July 2013. To my utter amazement my bank account was debited with an amount of R231-26 on the 13 June and another amount on the 3 June the very day my contract ...
My contact is for R500 airtime, 500MB data, 500 SMS, 60 minutes MTN-to-MTN talk time On 27 September I only received the R500 and an existing 100 SMS bundle - all other bundles were cancelled. Was then billed for all phone calls, all data, all sms after 100 - some of this was paid for by airtime on ...
I want to know, I was due for an upgrade and phoned mtn sales department this morning. I have ordered a Siii mini because the other phones that I was interested in was out of stock, I made a over hastily descision regarding the siii mini and called back after an hour to cancel the order, I also ...