My contract phone was on 13/12/13. I reported it same time to MTN & they suspended my sim card & blacklisted the phone. I was given an ITC number (14841280) & was told to call 0831236084 with a case number. The very same day I reported it to the police station. When I tried calling ...
Hello Peter, I want to lay a complaint from the horrible and appalling service that I have endured from MTN.I have sent countless emails to their different departments and specific consultants in MTN WesBank Store... after the emails I took my time and went to their Head Office in 14th Ave where I ...
I have had a account with MTN for more than 10 years with the same number. MTN decided to cancel the WRONG number on my contract. They managed to reconnect me after 24 hours but on the wrong number, now no one can call me on my correct number!!! The call centre has no idea how to help me!!! I have ...
I got a contract about 2 months ago. and ever since then I have not had consistent service from MTN. I am able to receive calls, send and receive texts, data works, but can not make calls. No numbers work, even 808 and 100 don't go through. I keep going to MTN stores and all say the same thing. ...
Below is a copy of previous reply on my problem, I am still waiting for delivery of the phone 3 weeks after i got approved. Still waiting still waiting. When i Call Mtn or RTT i get put on hold for 10min. whos paying all this bills? I am very of with MTN service regarding their online phone ...
I reported this problem over 3 months, not once, but twice, and this is my third report. On both occasions got, some half baked response that the problem was being looked into as it was a touch point issue. It's been over 3 months now MTN, Why has it not been sorted. I have been on hold for going ...