I have been calling tn 808 callcentre for two weeks now to cancel a contract that has already ended on the 1st of december, they all transfer me and i have to wait for an hour with no one attending to me, last week a lady by the name of Liziwe and she promised to log a query for me and nothing ...
I lost my prepared sim card on the 9th of October 2013... called mtn call centre to get my sim swop, got some security questions wrong.well i was told i need an a police affidavit which i did..got assiste.lost the sim card the same day. From that day it has been a roller coster for me i was told ...
I went into an MTN Store yesterday to upgrade my contract and was told I needed a micro sim and a sim swap was done and I was informed by the sales lady that it will be activated in 24 hours. I went in again after 24 hours to enquire why my sim was not yet activated and the lady informed me that ...
How do you like this... I go to MTN in eastrand mall and get given a Samsung Pamphlet advertisiing the Galaxy Note 3 Gear. Two days later they say the Rep advised them the Gear is seperate. I put Samsung on Hello Peter and they gave me some pathetic response and said its at the descretion of the ...
I recently took my BlackBerry 9900 in for repairs at Boksburg HVRC, i was then given a new (Re-Furb) handset as my damaged phone was still under warranty As of Friday 2013/12/13 to this very day, 2013/12/19 i have been phoning MTN Insurance to update my insurance but there is never an answer on the ...
I have been waiting for 3 days to hear from the MTN insurance team. I have complained on Twitter, I have logged 2 requests with customer care, for the insurance team to contact me. Besides the reassuring MTN service team on twitter, I have received no response. The 2 references have been escalated ...