On friday the 13 I applied for a cellphone contract at MTN Belhar Airport Mall, I was served by a consultant named Thulani who was friendly, after filling out an application form he told the MTN head office makes the final decesion they will call me or sms me. The following morning I got an sms ...
On 19/12/2013 between 11:40 & 12:40 I visited the MTN SP Morningside branch to apply for a new data contract. I was advised that I will be contacted later that day when my application was approved to collect my goods. On 20/12/2013 I tried to obtain the application status, as I had not been ...
I sent through my iPhone to the Brookly service centre on 08 December 2013 for repairs. I received an sms on18 December 2013 that my phone was ready for collection. I went through to the store on 19/12/2013 to collect my phone. To my surprise the phone was not switiching on. I enquired with the ...
I am disgusted once again by the service that I have received from MTN SP. Earlier this year it took me weeks to get my insurance cancelled and I still was not refunded for the premiums deducted months after the cancellation was requested. Now, my contract comes to an end and I requested for it to ...
I went to upgrade my contract on Monday 16 Dec to the Samsung Note 3 Gear. At the store there were no Gear's avaiable and the sales person checked with nearby stores with no luck. The sales person reasoned that the Note 3 is the top of the range phone to have and that even without the Gear its ...
Coverage has become a constant issue in the past weeks. My phone is on SOS yet again this morning. I cannot phone from it to report this problem. Please check your towers in The Reeds. Probably the Thatchfield one that has a problem. If you cannot provide me for the service I'm paying you, let me ...