I hav e been trying to migrate my number to prepaid. MTN conveniently only accepts migrations to prepaid thru their retentions department mon-fri 8-5 despite having a 24/7 callcenter aswell as a sales call center thats open till late. No email process or online service on their "state of the ...
My sony experia z I purchased from mtn with a 24 month warranty, broke before it was 6 months old due to a manufacturing problem. I personally took it to repair centre in Midrand.it was booked in to them once and sent to Sony twice, they had it for almost two months with no feedback.the supervisor ...
Over a month ago, I cancelled the internet bundle on my contract, in-store at canal walk. Not only was I billed shortly thereafter (end of november) - I assumed perhaps it was too late in the month for the cancellation to process - MTN also billed me for december!!! The lack of competence of MTN ...
Firstly, bad service at morningside, EVERONE was waiting for a very long time, and when you finally got to an agent, they didnt know what products are available in the brochure and when I did point to a product in the brochure they didnt know what that product was all about or what was offered. ...
Called this morning for a number in the car. Normally it is answered and number is sent within minutes. What we on holiday ...
Two weeks ago i upgraded my cell phone contract and i signed up for a Anytime 200 where i would receive R200.00 airtime and 200 sms's and 500 MG of data and now today i received my R200.00 airtime and only 25 sms's and only 200MG of data. I tried to phone the call centre but i didn't get an answer ...