What a bad experience at this branch today i got... wow, i got the new Samsung Galaxy S4 but it only lasted a week and here my problem started... I was on vacation for a week so in fact, i used it for less than a week and noted on my return that the s4 is distorting after i had switched it on. I ...
I renewed my contract on Mtn's most expensive package in September 2013. Every month I have been receiving bills of R3500 after MTN has failed to load my data package of 1.2gig which is supposed to come with the contract. I am also supposed to get several free text messages which I am not ...
I have been trying to insure my hand set with mtn sp insurance. I have filled in the form online twice on two days, with no response. I have called three times. Waited 10 mins the first time and gave up, waited 15 min the second time. 5he third time was 27 minutes, after which my call was cut. I ...
Today I called MtN customer care on 808 to inquire if they can help me out with an early upgrade. I explained to Thulani that my phone is a pivotal part of my business and that it has been giving me troubles since it was replaced. I don't want to claim through insurance due to the high excess but I ...
My phone was on thursday and blacklisted and reported to the policy my problem is getting hold of the Mtn insurance department since thursday I have been calling and there is no answer instead being on hold for hours, how is that possible in such a big organisation like Mtn if there is no enough ...
For 3 weeks I've been trying to contact MTN insurance to give them the details of my new phone so that I can have peace of mind that I am covered in the event of, loss or damage. I've been given ref nos that someone would call me back, todate, no one has. I've also sent emails directly to the ...