I have an ongoing complaint with MTN regarding my phone being RICA'd. I first logged a call with MTN asking them to sort my RICA on my phone. When trying to use any of the self help options of MTN it cuts me off telling me I have not RICA'd my phone (although I have) and therefore cannot use the ...
I have a contract with MTN inwhich i'm supposed to received R100 airtime, 150MB & 25sms every month for a Samsung SIII. To my surprise for the past 3 months or so they will forget to transfer one of these or credit the R100 airtime & in a space of an hr R99 will disappear. i have logged ...
When we moved to Longacres Langebaan we had no internet connection (3G) and the cell service was also not good. Within two weeks Mtn arranged for two booster antennas at no cost to us. Internet is 100% and cell reception excellent. Thank you MTN!!! ...
To whom this may concern I visited the MTN store on 20 December 2013 and was appalled at how the manager speaks to clients. As I was speaking to Thando (the man who had been helping me with my insurance claim), Ryno Smit (who was said to be the manager) interjected the conversation and spoke to me ...
We visited the Cavendish Glen MTN outlet earlier in the week to enquire about cancelling the contract and the person who helped us said everything is in order to cancel the contract. He gave us the necessary forms and asked us to return with the filled out forms. Today we went back to the same ...
Hi, Around past 9 I called the mtn call centre to do a sim swap for my cell which Ive had for more than 10 years 083 392 1128, as Ive already ricad my new sim, then the consultant I spoke to asked me 4 questions and advised I got 3 right and unfortunately I have failed the security check and ...