I received a contract phone and in 3 months the battery started giving me problems. My phone was taken for repairs beginning of December and I was told i will get a new phone.i keep calling the call center for an update however no one seems to give me an exact answer on when I'l receive my phone ...
Pathetic service once again. When I signed the contract I was told the contract was capped! Of course all MTN can do here is apologise but what about the inconvenience and cost! Since then I have received bills in constant excess of R1k and apparently can expect a bill of R5000 soon! I asked for ...
Hello, my name is Simon, a not so pleased MTNsp customer. i have had a contract with this service provider since 2011 and have since upgraded because i was pleased with the service during the first term, however since upgrading i find that i have had problem after problem. I have recently lost my ...
We applied today for an additional cell phone to be added to an existing contract and were helped by Sibongile at Sandton City. She did not inform us at the time, that we would have to provide proof of income. After waiting for over 2 hours which was the time that we were told it would take, we ...
Hi, I have lay a complaint against MTN Credit legal department for "System not been update". I do apologies for the complaint. I did not realize that you cannot delete or retract the compliant. The reason for my apology is - I have not gone through the proper channel to address this ...
Well done to the amazing branch manager at MTN Service Centre, Morningside. Pinda I think his name is. He was phenomenal today, allowing me to use his email and private cell phone when I needed to contact a service provider for my phone. This man was friendly and helpful and went over the call of ...