AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Dual Call Service Activation Incompetence | #292194

Mtn
Dual Call Service Activation Incompetence

I purchased an MTN Dual Call service from an MTN shop on 17/12/2013 and was told that the service will be activated on the secondary SIM card within 24/48 hours. It has now been a week and after another visit to the shop and multiple calls to the 808 call centre, my secondary SIM card has still not been activated. Every time I call 808, I am given a different explanation as to what the issue is, that it has been escalated, and that it should be handled within 24/48 hours...

Date:

Company: Mtn

Country: South Africa   City: Johannesburg

Category: Telecommunications

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