So before flying off the handle, can someone from MTN please explain why my usual R218 pm is now R452.99 " DEBIT TRANSFER MTN SP A3314096 0104148009 R 452.99 " I have signed nothing allowing you to deduct additional fees, I have not skipped a month. I renewed/ upgraded my contract in ...
What does one need to do to improve reception? To date, I have complained for the last 7 months to the email address Veronica, an MTN robot keeps on mentioning when she replies on Hellopeter. This is shocking. Are the employees responsible for managing complaint/customer emails illterate at MTN? ...
I took in my HTC One X to Fourways Mall MTN to submit for warranty repair. The screen stopped responding to touch in certain areas and the volume down rocker no longer worked. Phone submitted 15th Jan 2014. Phone apparently arrived at repair centre 21/Jan/2014. So far I have not had any information ...
Hi, Last December I loaded two one day data bundles, I was not informed either on the voucher or via sms that I needed to take any further action to use it. I was then billed R940 extra as I was informed later the bundles were not active. I logged the query on the 31st December (ref:7513112, ...
Enewing a new contract with MTN, I had to do a swim swap as the new phone requires a micro sim. Five days later the sim is still not activated on the network, meaning that I cant make/receive any calls, let alone a simple sms. Following up everyday, i simply get the response, "its ...
Im so disappointed in MTN.I have a Blackberry 9720 on contract with mtn. I sent my phone for repairs as the lock button does not work, 10 working days later I recieved my phone back, but it was not fixed as they clain that the phone is warranty void. when I sign my contract with MTN they said they ...