I have been trying to get through to customer service (808) since 11h20 this morning and it is now 13h30. I'm still holding on - I understand high call volume but this is ridiculous!! ...
Bought a phone from MTN in november they billed me for the phone and its was faulty, send it back and only received a reply a month later, in Dec they billed me for a phone i didnt have .i received my phone on the 27.01.2014 THIS MONTH (2) months later that means im in credit with them Just to find ...
Last year in September I was due for an upgrade, a consultant phoned me and quoted me the price for the ugrade I wanted to do. Ever since the upgrade, I have been paying in excess of the price quoted to me. I queried it the first month (as I paid nearly double the amount) and was told that it was ...
My husband ordered a phone 5s via mtn direct telephonically and requested to have his number ported. they Delivered the phone in december on 15th. Because i told him ill be paying the phone as a gift for xmas i wrapped it and put it under the xmas tree with the rest of the gifts. when he finally ...
I have a contract with MTN and was suppose to get two cellphones last year February as per agreement but they never delivered, so i went to Century City branch and got no assistance from them they kept promising to resolve the problem but they never did but MTN is still taking money from my account ...
My number had recently been deactivated due to the fact that I was overseas and had not used it in 90 days. Nomfundo assisted me with a cheery smile and together with Neo, they managed to relink the number to my sim card. They then advised that the entire process would take 2 to 24hrs and informed ...