This morning I tried making a call to only realise that my contract has been suspended. I then called MTN at 6'o clock this morning to find out why my contract was suspended and spoke to an agent by the name of Lilian. She tells me I used R 7000 worth of data yesterday at 17:40 which is because by ...
I get a call and sms saying that I am due for an upgrade as of 1 Feb. So I go to the store to get an upgrade... firstly they don't have. The phone had to be ordered. Lison said he would definitely have the phone by Tuesday and will call me. So it's Tuesday today, I don't get a call. I go to the ...
So, MTN bills me for R200 and R100 of airtime. Now, I have no problem with that, since I did migrate my contract. The problem is that two months down the line they still have it on their system that I am only a Top-Up 100 client and that the double-billing that had taken place was a ...
My tablet was in October and I blocked the sim card and reported to the police. Mtn said they would clear the used account of R6000 however on the 1 of January 2014 they attempted to take R 9500 from my bank account. The contract sim has and had been blocked and clesred since the incident in ...
I recently took out a new contract with Mtn... the sales consultant helped me with everything and advised me I will get an sms to fetch my phone, few days later no sms was received I went to the store only to find out my application was not submitted... then wen I could finally get the phone... the ...
I cancelled my MTN accounts in December 2013 at the MTN shop in Menlyn Mall Pretoria. The shop agent phoned MTN Cancellations and inquired about the process on my behalf after which I filled in the necessary paperwork. He then faxed/emailed it through as requested. Low and behold come 1 February ...