Last year November I applied for a contract phone at MTN - Galleria. It took the consultant two weeks to give me feedeback re: the application upon which he informed me that I did not qualify for the Samsung Galaxy S4 and that I need to down grade to another phone to qualify. I told the consultant ...
Good day After experiencing difficulty into activating my BIS I called your customer care 173, I can compliment the man on dealing with the problem as he was very helpful. He told me that someone kept cancelling my BIS whilst I was trying to activate it and somehow money kept coming off my airtime. ...
Mtn debited my account for almost R450. But. Do not have a contract or even a mtn number. When I emailed them they referred me and said they will be happy for me to hello Peter them. I have tried to call them spoke to a manager that told me this was all sorte. Out and would not happen. Clearly the ...
I sent my phone in at the beginning of December for a fault of mtn. I am still waiting for my phone till today, I have emailed Mtn customer service multiple times and they always just say it has been escalated and someone will contact me, well it has been a month now and I am still waiting to be ...
My phone got severely damaged on Christmas day. I got hold of MTN Insurance finally on 30 December. They sent a courier company to collect the phone. It's 3 January now and I am trying to get hold of the call center for some feedback. I have called 3 times today since this morning. My waiting time ...
I have logged a claim with MTN on 2013-08-19 09:45:17 with Busi, I then noticed that I experienced on my account the same month on number 0810392770. My account was forwarded to legal, when I tried to follow up on my account I was advised to follow up with legal. Legal has now closed the incident ...