I am fed up waiting for a response. we are in 2014 now and still do not get feedback from your network department when i sent a request in 2013. i want this contract cancelled as you cannot offer me service. i cant even migrate to a higher package unless i have had the contract for 7 months??? what ...
Complete lack of service on my account from Mtn. They do not correspond with me, no matter how many times I go into the Rivonia Branch - and the staff there are completely clueless and lazy. Credit Control never contacts me, no matter how many times I have tried to contact them to sort out my ...
I went in to the Cresta branch of MTN to do a sim swap on Thursday afternoon, 2/01/2013 I was told that it would take 2 - 24 hours to be activated. It is now 2 days later and it has not been activated. I called the service provider (808) to be told that the activation failed on the system on ...
I'm so disappointed an frustrated with the late delivery and excuses from MTN The Glen.. I opened a contract for the iPhone 5c on the 26th of December (went with my mom) and Tshidi assured me that I would get my phone the next day (on the 27th). I called in on the 27th and they told me that they're ...
In MTN's monthly booklet and online they advertise certain prices for Internet packages and when you want to get the deal they tell you that the prices printed are wrong. I wanted the internet deal where you use your own device and pay R249 pm x 24 for 9GB 9GB night express (as it states in the ...
We Bought a new IPhone 5S through MTN at Istore. After 2 Weeks we got a blue screen and the IPhone didn't come on. Went to the MTN consultant at the Istore and was told that it would take up to 21 working days to be assessed and they didn't have any Loan Phones. Now we must be stuck with no phone. ...