I have upgraded from a phone contract to a data contract, the local dealer couldnt get stock in (about 2 weeks now), so I did my upgrade over the phone, very quick and nice, got my device within 2 days (WELL DONE) that is were the good service stopped. Since The 30th of December I am trying to get ...
Hello e- mail Ref Contract expiry [#6934809] - "Records show that the request was sent to our Cancellation Team to cancel the contract, reference number 102330584" I send numerous e-mails to you confirming that my contract expires and has been cancelled in September 2013. But you are ...
I upgraded from a Blackberry to a Samsung and Mtn did not disconect my bis so I went in to change the 2 months R117 bis to a cerdit for me and after that Mtn changed it to a debit for me and I had to pay twice that amount. I went in to tell them again about this and they said they will fix it just ...
I wanted to make sure that my MTN contract is cancelled, I heard if you do not go in the month before it expries and give notice, then they continue to charge. In my case I was pro active and phoned in and saw MTN Jakaranda and MTN kollonade twice and to make sure this contract will be cancelled. ...
9th of december i took out a contract with MTN in the golden acre, informing me that my 1st debit order will go off end of january. got home, i downloaded two apps, to find out all my airtime was already up. i went back the next day not happy, and i insisted that they cancel this contract as i ...
I am so of at this point with MTN I cannot even describe my frustration. For the last three months I consistently had issues with my account. MTN in their wisdom decided to activate BIS on Samsung phone after it was cancelled 5 months earlier. the contract special that they had got changed ...