I requested MTN on 21 March 2012 to cancel my contract. In December 2012 I realised that MTN is still billing me for the number that is no longer in use. I followed up with them on 16 December 2012. I forwarded the original e-mail dated 21 March 2012 to them. It is 15 January 2013 and I just ...
I took out a contract with mtn for the first time in august within 2 months the phone was already dead had to take it in for 2 weeks only to receive a refurbished phone which is also dead as we speak now i have been trying to contact mtn since Friday and all the consultants had promised to call me ...
This is the second month that mtn without warning taken all my money. Im on mtn topup 350 using black berry torch. The soul reason for entering into this contract was the benefit of bis services including intrnet downloading bbm and more. Mtn has been engaging in activity taking all of our money. ...
I have a contract with MTN and my iPhone just suddenly stopped working, so I took it to the service centre in Pietermaritzburg and they said I require a proof of purchase in order to book it in for repairs. As it was an upgrade, I did everything over the phone (808), so I suspect that getting a ...
Hello Peter, please assist: My daugter and I went to Serbia for 10 days in 2012. While abroad, 8 Oct - 18 Oct 2012, MTN billed us for R73, 957-65 of Internet usage. More specific: R70, 822.71 for Internet usage on 14 Oct 2012, and R3, 134.94 over the remaining days. This is untrue. We definitely ...
My netwoek connection was just cut without notification then I cal the call center to understand whats happening. The call center lady tell me by account has reached the credit limit and ended up hanging up on me. I mean I have signed a contract fo R299 monthly with a 2G Ssubscribtion and I never ...