Everytime I do my cellphone upgrade I arrange with the head office that either myself or my wife will sign for my contract, I called today to process delivery of my iPhone 5 64gb as none of your stores have stock and I must have them deliver it but I am not always in the office hence my wife can ...
My wife was robbed for her phone, mtn refused to assist us with a sim swap. Dey told us that dey cannot assist us without an affidavIt. Previously we did sim swap and we had no hassels. My wife is the account holder, mtn says dur to dey will not assist her without the addidavit. This is a very big ...
I only receive 236k throughput on my MTN USB Modem at Century City and in Somerset west. I logged a call with 083 900 1212 (which I seem to pay for) on Friday 11th with the assurance I would be called back. I had to call them this morning (16th) and the answer I received was that there is a fault ...
It is now the 3rd month after i have logged my complaint regarding poor 3G in my area and still nothing has been done!!! My phone remains on EDGE and my complaint has not been satisfactorily resolved, this is really appauling, im looking for top managment to adress my complaint!! Im not willing to ...
My bill was corrected for Nov-Dec billing as I was charged out of bundle rates for data even though I had a 1gb data bundle. (It was loaded but not activated) Now the same has occurred for Dec-Jan billing and I have to call them again. I need to know that the matter is been rectified and that MTN ...
We got the uncapped lite 3G by MTN in, we applied for the contract on the 19th December 2012 after waiting 2 weeks we were told that it has been approved and all. We were told that we can collect it in 48hours. When we got to the store we were told that we need to take our application to the other ...