I have a 3G 10 gigabyte uncapped account with MTN. As per my understanding the 10 gig data bundle is renewed on the 13/14th of each month. Last month I reached my 10 gig cap and downloaded an estimated 6 to 8 gigabytes after being throttled. However today, 16th Jan, I am still being throttled. I ...
I had to visit the branch 3 times to get my itemised billing for November. Now according to Timothy at the branch I have to work out how much each phone call cost me, because Mtn gave me a statement with a unit count and not a rand value of how much each phone call cost me, and if I have any ...
Hello peter i was injured at tha premises of the center by a broken manhole lid which had no warning signs. Whats their policy regarding compensation to clients at their premises? ...
I make use of MTN's dongle and internet. I used to live in Waverley, Pretoria where I got ok'ish reception. I work and live in Lynnwood now. There is 52 MTN towers within a 5km radius from me (I know that because my brother works for Huawei on their MTN project and erects these towers). I have ...
I've got a 3G contract with MTN so making a call from that number isn't an option. So I tried calling from my landline and after being placed on hold for approximately 45min, the phone rings and then the phone gets put down in my ear. I've tried numerous of times, but no success. I've tried sending ...
I am so frustrated with MTN. For the past two weeks I have been calling different MTN stores to get information, and none of the stores ever answer their phones or the line goes to a fax line or it just dies. It is so frustrating as I cannot get through to any stores! I have also tried the customer ...