Since mid-December we have been battling with the cellphone reception in Sundra. We are getting a GPRS signal. I complained on the 22/12/12, 31/12/12, 8/1/13 and again 14/1/13. I was told on the 14/1 that a technician had completed the job at 10:13 that morning, and immediately informed the ...
I fail to understand that I have to wait 3 weeks for MTN to receive stock Shaun told me that I was 3rd on his list and he would phone me as soon as MTN received stock of the IPhone 5 64GB I called the call centre now and was informed from lerato in retentions department that they received stock ...
Trying to upgrade since Friday 11 January 2013. Spoke to Mpho and told him that I would call back in ten minutes in order for me to decide which handset I wanted. Called back a few minutes later and the lady that answered would not assist even though Mpho was not available and told me that she ...
I am sick to death of MTN's arrogant service! Every month I have to fight to receive my invoices and statements! For the last 4 months they have not been emailed to me, I am unable to pull them off my MTN Active Account online (only goes until November??). I got cut off when I went through to ...
Got a call this morning from Mtnsp to say they have 3 Iphone 5 32GB available and do I want them. The agent was Kgosi and I said yes please upgrade mine and my sisters. So all was well until an hour later when our phones got suspended, and the courier wants to deliver an Iphone 4. Made about 20 ...
I seldom recieve a statement and invoice that is supposed to be sent by e-mail, recieved september 2012 and again Jan 2013, I have been on contract for more than 10 years and pay by means of EFT. If I don't get a statement I tend to forget to pay, but then my service get suspended without any ...