My family and I have always been loyal MTN network users, I am utterly appalled by my most recent interaction with my service provider, there was been no joy in the replacing of my handset over the past few months of which I am still awaiting. The customer service that MTN has provided me is off ...
I have wrote a report about this before with no feedback from MTN who are aware of this yet did not contact me. I purchased a Blackberry 9900 bold. 2months into the contract it became faulty. Replaced after a month of waiting with a REFURBISHED phone riddled with errors. Phone in for repairs on ...
I went into centurion mall mtn applying for a contract my application got approved, i wanted the samsung S3 the platinum one which they did not have in stock. i said ill wait for it to come in please contact me when it does. a week went by still nothing and i needed a new phone asap. so i went back ...
Summary (LONG STORY): Blackberry Torch not working - taken to MTN 4/1/2013. Told phone would be back/replaced by 9/1/2013. NO replacement phone? Wed - no cell. Continuous phoning, when can we get cell?? Tomorrow... next week... Informed by Aaron@MTN: repaired cell can be collected on Fri 18/1 (2 ...
I have a blackberry and I pay for BIS. I realised last month that I am being billed for data when I am not making another downloads etc. I complained about this and was basically told -tough luck - you are doing something to incur this expenses and the money will be deducted. This month however, ...
What is the problem MTN? I've had a contract with Vodacom for 10 years and I have never had one problem with them yet in the 2 years I've had a contract with you my life has been a misery. I cancelled my contract on 22 Nov 12. Why on Earth are you still deducting from my account? The level of ...