I upgraded from blackberry anytime 100 to iphone 5 anytime 350.I yet to receive the data bundles or airtime in line with my new package. I phoned 808 and was told that I would receive them on the 21 feb. I was not informed of such a policy when I got the phone from the branch, now I have to wait 20 ...
I got a phone on contract, it normally take 24 hours for the sim card to be activated.. its been 3 weeks and my sim card is still not activated. I visited the branch twice and nothing has changed. I am disgusted because they debited money out of my account today. And apparently the new numbers are ...
Ight, here we go again. i was assured by your imbecile at the retention center this would be rectified. i have once AGAIN been billed for the cancelled contracts. attached is a screenshot of the conversation with the web help. i then called retentions, and here are the reference numbers. 96112923 ...
I JUST WANT TO SAY A SPECIAL THANK YOU TO ARMANDT (BRANCH MANAGER) AT THE MALL@REDS MTN STORE. HIS EXCELLENT SERVICE AND PATIENCE IS A VIRTUE! HE REALLY WENT THE EXTRA MILE - EXCELLENT SERVICE! THANK YOU! ...
I have a simple request; I want to change my current contract. All other service providers allow for this but according the staff member at MTN Benmore this can't be done, or at least he can't do it. He told me to phone the call centre at 0831808, which I have been trying to do for the whole ...
I went in for my upgrade on the 17th January and selected a package out of the ADVERTISED pamphlet, and the sales person gladly accepted my upgrade for the Samsung Galaxy Pocket and the Samsung LED TV. The Galaxy pocket is about the furthest option for a phone I would take as its so entry level but ...