I signed a contract with MTN which I cancelled before the cooling period. To my surprise, they debited my account for R570.00... when I queried, I was informed that I made use of the internet which clearly I did not - still waiting for them to prove this. This morning I received another surprise ...
In January I reported an unauthorised debit order. MTN responded and requested information that I duly faxed through to them. However, this month another transaction against the exact same account number took place. Thus despite my going out of my way to assist MTN to investigate possible, they ...
I took out a contract beginning Jan 2013. Last week my account got suspended due to me reaching my limit. After talking to a consultant he said when the debit order comes off on the 31st my account will be active again. The debit order went off this morning and my account is still not active!! i ...
I have been kept in circles by the mtn branch in century city canal walk pertaining my blackberry torch which I no longer have any interests in due to them failing to give me a blackberry that works. for 6 months I have been sent inn and out of the repair center where they ended uptelling me to ...
In November 2012 I got a phone from MTN - I turned it on and stayed with the network for less then 24hours becuase of their bad service and horrible call centres. I got through to a call centre and informed them I would be cancelling it on the Tuesday - by the Friday I had physically gone to an MTN ...
Loyal Customer for 14 years since 2001, very disappointed now! I had _ R16, 00 of airtime on my mobile cell and it just disappear this morning, when i call service desk" 173n to enquire the lady who was not even sounding clear, sad to me that i subscribe to some service and those are the ...