In August 2012 I contact MTN to cancel one of my contracts and convert it to a "Pay as you go" - this was giving them 3 months notice! I was told to call again on 2 Nov to cancel as this was the renewal date for the contract. Due to work commitments and not being able to call on the 2nd, ...
On the 11th December 2012 i visited the bluff branch to do an upgrade on my contract. Upon signing the new contract for my new samsung i had to buy the new sd sim card at R137.00. Fine i bought it and was told there would be pro rata charges on my next account due to upgrade. Fine no problem. The ...
I took out a contract with MTN Direct, and the package I took was supposed to be about R350-R390 per month for everything and I get R200 per month and 250MB of data on my phone and I never used or went over the limit, I each month my previous months airtime and data got transferred to the next ...
From a ITC report provided in Sep/Oct 2012, I discovered that a MTN account was opened in my name. I contacted MTN and spoke to Mbolokazi Mgemane (22/10/2012) and sent her an email with the supporting doc's required to investigate. I then followed up a few days later with Deshnee (26/10/2012), as ...
I have a 3G contract with MTN. I find it difficult to get onto the internet most of the time as there simply is no reception. I have called MTN data support but they are only as good as their network - Pathetic. What is the point of paying a fee to use a service if the network, most of the time, is ...
To cut a long story of how i got here really short - i took out a 2gig data contract last year with MTN, thus far everything has been peachy with regards to statements and billing procedures, however i received my statement this month stating that i was over due by 30 days with an outstanding total ...