I have a contract with MTN that has since run its course, I had then called up the customer care centre and informed them of my intent to cancel my contracts as I had no use for it anymore. I had been informed that switching to pay as you go will be free and thus went for it. I had numerous times ...
I applied for a cellphone contract on the 1 Oct 2012 assisted by Ofentse was told once the application is processed it will take 5 days to deliver. I waited 2 weeks, no feedback was given, i had to phone back only to discover that my application was never captured, my phone was delivered after 45 ...
On the MTN Website's overview of packages, [URL Removed] it is stated that: MTN AnyTime includes a TopUp option, and that the MTN TopUp package is available on all contract packages. Apparently this does not apply to any contracts involving a iPhone. At least this is what I was told by the sales ...
First I wait for 30 minutes in a queue for someone to help me at canal walk. Eventually when one of the agent is free, he told me he have to go on lunch. I have to wait. I book in my phone that some how the screen broke and i was told I have to pay R1500 to get it fixed. there is a year left on my ...
I had a two personal contacts with MTN. Toward the end of the contract i asked that the contract may be terminated. In deed the contracts were terminated. 6 months later i wanted to purchase a contract tablet from another supplier, i am notified that i have been handed over to Legal at MTN and ...
I lost my iPhone 5 16gb this weekend. On Monday i did all the necessary steps for the insurance. when it was approved i phoned a couple of shops only to find that they don't have any 16gb stock. they then told me they will get delivery on Wednesday 15H00. i phoned them and they only got 32gb stock. ...