I have had issues with my handset (SAMSUNG S4) for as long as I have had it (mid-October 2013). After much hesitation since acquiring the device itself was a pain, I decided to book it in for them to have a look for me and after confirming the fault is with the device they approved me for a new one ...
So this is my second report now. After writing the first one plus feedback, MTN coverage came to my house and installed an antenna that has a cable that connects to my dongle in my laptop. So now I have internet which is wonderfull, the problem is that my biggest issue was the signal for my phone. ...
Good day, I am very unhappy with MTN, sending in a phone for a Software issue and they tell me they will not fix the software issue due to the screen being cracked. The screen has a small crack for over 18months. Quote me close to R3000 for the screen with the possibility that the problem is inside ...
I renewed my contract in August last year and signed up for a ANYTIME 200 package. The inclusive data and sms's were never loaded onto my account so I was charged for all my usage including what was meant to be included in the package. In October I visited the store I signed up at and this issue ...
My husband died on 1 January 2013, since then I had to cancel his cell phone contract 4 times, without any adhere to my request from MTN. The first time's date I can not remember, the second time was on 25 September 2013, the third time was on 2 December 2013 and then today, 13 January 2014. MTN ...
I am WAY BEYOND sick and tired of MTN and their pathetic attempt at IMPROVING their website. I used to b able to go into MTN Active and monitor my account and usage, and since changing their website have not been able to register, let alone USE, the facility. I can't even register my loyalty ...