In Jan 2013, I elected to take the upgrade on my MTN 200 package, and to upgrade to the Samsung Galaxy SIII, whilst remaining on my current contract, at an advertised price of R390 p.m. The upgrade was successfully completed and there was a once-off sim charge which was paid. Upon receiving my ...
I purchased a TFG R100 mtn voucher through my mobile like I have been doing for the past year. The voucher that was sent to me was invalid. I have phoned MTN and TFG call centre and no one can help me resolve this matter. ...
I DID A PHONE UPGRADE ON THE 17 FEB 2013 AND A SIM SWAP ON THE 18 FEB 2013 FROM AN OLD SIM TO A MICRO SIM... ITS BEEN THREE WEEKS SINCE THEN AND UNTIL TODAY I AM STILL WAITING FOR THE SWAP TO HAPPEN. SIM SWAP SUPPOSE TO BE ONLY 2 - 24 HOURS!!! ...
I approached MTN Woodmead for the second time due to a problem we were experiencing with one of our new simcards. Whenever we tried to use our simcard with our 3G modem, it would give an error and not allow us access to the internet. I then explained this problem to Sumaya, but she then started ...
Dear MTN I have 3 cellphone contract with you and 2 prepaid sim. If my query is not attended I'm definitely going to port. When I buy airtime using cellphone banking it does not reflect! I have establish that the problem is not with the bank since I get debited. I did report the issue to MTN end of ...
I got the shock of my life yesterday, yes the 6th of March, when a debit order was attempted to have been taken from my account. When I contact 808 and spoke to the agent, I was informed that because I downgrade my contract there were additional penalty cost involved. THIS was NOT disclosed to me, ...