I done an upgrade last week, spoke to the lady by the name of matlakala tsfu! she helped me with the upgrade, fine and well i phoned the call centre back today and yesterday querying my delivery all the consultants i spoke to said that they will send an email to her and cc her supervisor so that ...
I have been visiting the MTN new Parktown branch for 2 months now, requesting a data simcard for my Samsung galaxy notebook. I am just told that they have not received them... no initiative, no apology, no nothing. The 2 women in the shop are surly, disinterested and don't really give a about ...
I renewed 3 contracts with MTN in August 2012, and have been incorrectly billed since the new contracts have been in effect. I have not received any responses from Lloyd Heath, the person who renewed the contracts nor anyone else from despite several attempts. I am constantly being advised to ask ...
I am upset because I handed in my samsung tab for a software upgrade in June 2012 and to date have not been given my phone back. I have now been told that my phone was out of the store (which had never been communicated to me), and that it would be replaced soon yet it has not yet been replaced and ...
I have had no signal on my cellphone the whole day, called MTN and they said their technicians are looking at it i must give it another hour, then called again and they said another hour, its been 14 hours and still nothing... I recently switched from contract to prepaid because of MTN's continous ...
I was called to confirm my contract has been approved by Nontando who helped us at MTN. Myself and my sister took out contracts together at MTN canalwalk. We do not reside at the same place and our contracts were totally separate. We arrived at the mall at about 18:45 where Monique helped us. For ...