I have been a loyal customer of MTN for 12 years. For more than a year now, I have not used the full allocation of minutes I am paying for, as I have changed jobs and my airtime needs are substantially reduced. I did not downgrade, as I would have to pay substantial penalties. When wanting to ...
"The app is currently unreachable", "This webpage is not available", "The server at [URL Removed] can't be found, because the DNS lookup failed". Recognize these messages? If you do you are probably on MTN. Then of course there's the fact that you have to reconnect ...
On March 1st I went to the Mtn Observatory store to upgrade my contract. Jackie 'assisted' me. I upgraded to the Samsung S3, and am paying for R200 of airtime, 150 MB of data and the phone. I was given the relevant documents to sign and I was told that I would be getting R200 of airtime along with ...
I have a 2GB data contract for home internet use. The software where I can monitor data usage does not work as the 3G device is connected to a router and not the computer directly. I therefore have no idea of data usage. I am told that they cannot put a cap on the data use unless I migrate the ...
I phoned MTN 2 weeks ago before traveling and asked them to check my credit limit as I didn't want to be overseas and have no phone. I was assured that I was fine and would not be cut off. Now I am in Ireland and cut off. Thanks MTN. This is so annoying, especially since I took the time to check ...
On the 12/3/2013 ent to the Promenade store to migrate my voice plan to a data plan. I was assured by the shop assistant Uzzer that it would take 2 -3 days. On the 15th I called and was told by him Oh sorry there was a mistake on the application and he had to put it through again. He confirmed the ...