Complaint / review / scam report
Overbilled and Ignored

I renewed 3 contracts with MTN in August 2012, and have been incorrectly billed since the new contracts have been in effect. I have not received any responses from Lloyd Heath, the person who renewed the contracts nor anyone else from despite several attempts. I am constantly being advised to ask other divisions about resolving my billing issues and nobody seems capable of helping me. I have even logged a complaint on the MTN website (Reference - MTN REQ:1864326) and have seen no response in 2 weeks.

Whilst MTN continue to rectify their mistakes, I continue to pay over 50% more than I should be billed.


Offender: Mtn

Country: South Africa   Region: All Country   City: Corporate

Category: Telecommunications


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