We are on a 2 year Top up contract and only have my samsung galxy s 3 for 10 months and the micro sim stopted working now they expect us to pay for a sim swap. My husband is the accout holder but i am using the phone. i am blind and went to fetch the phone at he Jacquiline mall in Alberton and was ...
MTN sold my email address to Budget insurance. How do I know it was MTN? I have a specific email address for each company when I provide information, so that I know if they pass on my address and that I can block it in future. I am surprised that a reputable company such as MTN would do this. If I ...
It's been over a year now of frustrations and emails to Mtn and to date still no response. Numerous emails have been communicated with Gareth Delbridge regarding my concerns and requesting for my account to be resolved as promised. It has clearly come to my attention that the whole situation must ...
Today, 21 Mar 2013, I can not retrieve voice mail, I tried 3 times to phone 173 call centre. The back ground noise is so bad that you can not hear the consultant at all. Why have a call centre if the noise is so bad. I then tried the MTN web site, but each time you pick a subject you feel will work ...
On 14.03.2013 I logged an on-line complaint with MTN regarding the expiry without notice of a data bundle I loaded on my Tablet PC. The value of the initial load was a 2Gb bundle, and there was no notice or message when this was loaded that the balance will be forfeit within 60 days. The value of ...
The past week my uncapped internet is not responding and if it does only for a few hours after which it disconnects again and I have to reset the modem. I'm paying for an always on internet and if it's not on I'm not getting what I paid for meaning a breach of contract between us as you are not ...